Support Team Online
                    
                    
                        Average Response Time: 2-4 hours
                        Monday to Saturday, 9:00 AM - 6:00 PM IST
                    
                 
                
                
                    
                        
                        Quick Support Options
                    
                    
                        
                            
                                
                            
                            WhatsApp Support
                            Get instant help via WhatsApp. Our team responds quickly to your queries.
                            
                                
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                            Email Support
                            Send us detailed questions and we'll respond with comprehensive solutions.
                            
                                
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                            Video Tutorials
                            Watch step-by-step tutorials to learn how to use all our features effectively.
                            
                                
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                        Frequently Asked Questions
                    
                    
                    
                        
                            How do I create my first test?
                            
                        
                        
                            Creating your first test is easy! Follow these steps:
                            
                                - Sign up for a free account or log in if you already have one
- Click on "Create New Test" from your dashboard
- Choose your test settings (title, duration, difficulty level)
- Add questions using our intuitive question builder
- Preview your test and publish when ready
You can also try our demo account with pre-loaded examples!
                         
                     
                    
                        
                            What types of questions can I create?
                            
                        
                        
                            Free Test Maker supports various question types:
                            
                                - Multiple Choice: Single or multiple correct answers
- True/False: Simple binary questions
- Short Answer: Text-based responses
- Essay Questions: Long-form written responses
- Fill in the Blanks: Complete the sentence questions
- Matching: Connect related items
 
                     
                    
                        
                            Is Free Test Maker really free?
                            
                        
                        
                            Yes! Our basic version is completely free and includes:
                            
                                - Unlimited test creation
- Basic question types
- Student result tracking
- Export functionality
- Basic analytics
We also offer premium features for advanced users who need additional functionality.
                         
                     
                    
                        
                            How do I share tests with my students?
                            
                        
                        
                            You can share tests in multiple ways:
                            
                                - Test Code: Share a unique code that students can enter
- Direct Link: Send a URL that takes students directly to the test
- QR Code: Generate a QR code for easy mobile access
- Email Invitation: Send invitations directly through our platform
- Classroom Integration: Embed in your LMS or classroom platform
 
                     
                    
                        
                            Can I see detailed analytics and results?
                            
                        
                        
                            Absolutely! Our analytics dashboard provides:
                            
                                - Individual student scores and performance
- Question-wise analysis (which questions were most difficult)
- Time spent on each question
- Class average and distribution
- Detailed reports you can export and share
- Progress tracking over multiple tests
 
                     
                    
                        
                            What if I forget my password?
                            
                        
                        
                            No worries! You can easily reset your password:
                            
                                - Go to the login page
- Click "Forgot Password?"
- Enter your email address
- Check your email for reset instructions
- Follow the link to create a new password
If you don't receive the email, check your spam folder or contact our support team.
                         
                     
                 
                
                
                    
                        
                        Common Issues & Solutions
                    
                    
                    
                        Test Won't Load
                        Solution: Check your internet connection, clear your browser cache, or try a different browser. Ensure JavaScript is enabled.
                     
                    
                        Timer Not Working
                        Solution: Refresh the page and restart the test. Make sure your browser allows JavaScript and isn't blocking scripts.
                     
                    
                        Answers Not Saving
                        Solution: Ensure you have a stable internet connection. Click "Save Progress" regularly. Avoid using browser back/forward buttons.
                     
                 
                
                
                    
                        
                        Contact Our Support Team
                    
                    Our dedicated support team is here to help you succeed. We're committed to providing excellent service and quick resolutions to any issues you might encounter.
                    
                    
                 
                
                
                    
                        
                        How to Get the Best Support
                    
                    To help us assist you more effectively, please include the following information in your support request:
                    
                    
                        - Your Account Details: Username or email address (never include passwords)
- Browser Information: Which browser you're using (Chrome, Firefox, Safari, etc.)
- Device Type: Desktop, laptop, tablet, or mobile device
- Detailed Description: What exactly were you trying to do when the issue occurred?
- Error Messages: Any error messages or codes you see on screen
- Screenshots: If possible, include screenshots of the issue
- Steps to Reproduce: What steps led to the problem?
 
                
                
                    
                        
                        We Value Your Feedback
                    
                    Your feedback helps us improve Free Test Maker for everyone. Whether it's a feature request, bug report, or general suggestion, we want to hear from you!
                    
                    
                        Feature Requests: Have an idea for a new feature? Let us know! We regularly implement user-suggested features based on community feedback.